Frequently Asked Questions
Common questions and answers about using JiETNG.
Getting Started
What is JiETNG?
JiETNG is a LINE bot for 『maimai でらっくす』 players that provides:
- Score tracking and analysis
- Best 50 chart generation
- Song search and discovery
- Plate progress tracking
- Friend ranking comparisons
Do I need to pay to use JiETNG?
No! JiETNG is completely free to use. However, you can support development through donations.
Do I need a SEGA ID?
Yes, to use most features you need:
- A SEGA ID account
- Access to maimai NET (online score tracking)
- Binding your account to the bot
See Account Binding for setup instructions.
Account Binding
How do I bind my SEGA ID?
- Send
bindto the bot - Click the binding URL button
- Enter your SEGA ID and password on the web form
- Select your server version
- Confirm binding
Important: Do NOT type your credentials in the chat. Binding is web-based only.
See Account Binding Guide for details.
Can I type my SEGA credentials in the chat?
No. For security reasons, JiETNG uses web-based binding only. Never type your password in the chat.
The binding link expired. What do I do?
Binding tokens expire after 2 minutes. Simply send bind again to get a new link.
Using Features
How do I generate my Best 50?
Send one of these commands:
b50best50
Bind your SEGA ID before using b50 and similar commands.
See Score Commands for details.
How often should I update my scores?
Update after each play session:
maimai updateThis fetches your latest scores from maimai NET.
How long does score update take?
Usually 2 to 3 seconds, depending on:
- Number of songs you've played
- SEGA server response time
- Queue wait time (if many users are updating)
Why isn't my latest score showing?
- Did you update? Run
maimai updatefirst - Check maimai NET: Is your score on the official site?
- Wait time: Scores may take a few minutes to appear on maimai NET
- Network issues: SEGA servers may be slow
Features and Commands
Troubleshooting
"You haven't bound your SEGA ID yet"
Solution: Bind your account with bind command.
See Account Binding.
"Failed to update scores"
Possible causes:
- SEGA servers are down
- Wrong SEGA credentials
- Network timeout
- maimai NET maintenance
Solutions:
- Wait a few minutes and try again
- Verify credentials by logging into maimai NET directly
- Check SEGA announcements for maintenance
- Re-bind if credentials changed
"Song not found"
Causes:
- Song name typo
- Song doesn't exist in 『maimai でらっくす』
- Wrong version (jp vs intl)
Solutions:
- Try different keywords
- Check spelling
- Search on maimai wiki
- Try Japanese name instead of English (or vice versa)
Commands not working
Troubleshooting steps:
- Check spelling and syntax
- Verify you're bound (
profile) - Update scores (
maimai update) - Check Command Reference
- Try simpler command first (e.g.,
b50beforeb50 -lv 14)
Community and Support
How can I report a bug?
- Check FAQ (this page)
- Search GitHub Issues
- If not found, create new issue with:
- Description of bug
- Steps to reproduce
- Screenshots (if applicable)
- Your version (JP/International)
How can I support the project?
- 💰 Financial Support: Donate
- ⭐ GitHub: Star the repository
- 📢 Share: Tell friends about JiETNG
- 📝 Contribute: Improve documentation, fix bugs, add features
- 🐛 Report: Help identify and report bugs
See Support Page for details.
Privacy and Security
Is my data safe?
Yes! JiETNG:
- ✅ Encrypts your SEGA credentials
- ✅ Only accesses public maimai NET data
- ✅ Does not store chat history
- ✅ Follows data protection best practices
See Privacy Policy for details.
How do I delete my data?
Send unbind to permanently delete all your data from JiETNG.
Still Have Questions?
Documentation
Community
Can't find your answer?
- Search this FAQ (Ctrl+F / Cmd+F)
- Check other documentation pages
- Search GitHub Issues
- Ask in Discord
- Create new GitHub Issue